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May 16, 2017

Rated 1.5

Very bad experience

I am madhu from bangalore, i  was carrying carton boxes the bus driver didn't allow me to board the bus saying to leave the luggage on the roadside and travel if i want to. Inspite of repeated request he simply said no and left the place Later when i informed the same to the customercare of Abhibus they say that luggage above 25kgs is not allowed.Icalearly quoted that the luggage is not above 25kgs,its just the carton box that i carried because of which the driver didnt allow me to board the bus Abhibus people sais that they couldnot get the approval from VRL people & hence they cannot refund my amount Without any mistake of mine i have lost my 1300Rs of bus ticket and was left all alone on the road in heavy rain The customersupport of Abhibus has told me to do whaever i can but they are not ready to refund the amount without mentioning these restrictions (rules & regulations)in their website For no mistake i have lost my precious time.Very bad experience.

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